FAQS

PRODUCT INFO
How are your products made?
Each and every one of our products has a very special and unique way on coming to life into the world for you to enjoy. When your order gets places, the info gets sent to our little pandas that begin printing on blank material or fabric with a process called sublimation. This process allows the design to be printed and embedded into the fabric for a smooth touch and feel that is made to last until the end of times. Once the fabric is printed on, our little rabbit friends then begin to precision cut the fabric to specification and get ready for sewing and assembly! We then have our sloth team (don't worry, they are not your average sloths!) sew and assemble each component to form and bring to life your amazing hoodie or shirt! Our lovely owls then graciously fly over to your doorstep and leave a nice little happy gift that awaits you. *no animals are harmed or mistreated in any way during the making of your products =)

ORDERS
Where is my tracking number?
When your order ships, you will receive your confirmation with tracking details. If you did not receive your shipping confirmation, please contact us at pandi@pandithepanda.com and we will be more than happy to help!

When will my order ship?
All items are made to order and ship about 2 weeks.
Delivery times will vary depending on your location. Most U.S. domestic orders take between 1-5 business days.

During the holidays, times may be delayed so please plan accordingly.

SIZING & FIT
Most of our products are meant to be worn comfy and loose fitting for everyday versatility. Size charts are located on each product's description for your convenience.

PAYMENT
Our shop is setup with the extra security feature SSL encryption, so that you can shop with confidence!

We accept all major credit cards, Paypal, and Apple Pay for your convenience.